TERMS & CONDITIONS

Last updated: November 2025

1. About Us

Welcome to ITSROOP LTD. We operate the website itsroop.co.uk, an independent luxury reseller providing authentic designer products.

Please Note: We are not affiliated, associated, authorised, endorsed by, or in any way officially connected with any luxury brand or fashion house. All trademarks belong to their respective owners.

2. Acceptance of Terms

By accessing or placing an order on our website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.

3. Eligibility

• 18 years or older
• Capable of entering a legally binding agreement
• Providing accurate and truthful information when ordering

4. Products & Descriptions

We aim to provide accurate product descriptions, including colour, condition, pricing, and availability. However:

• Colours may vary due to screen settings
• Products may sell out at any time
• Errors may occur; we reserve the right to correct them

All items sold are 100% authentic, sourced directly from trusted suppliers.

5. Pricing & Payment

All prices are listed in GBP (£) and include applicable UK taxes unless stated otherwise.

We accept payments through: SumUp

Payment must be received before dispatch. If a pricing error occurs, we may cancel or amend the order after notifying you.

6. Order Confirmation

When you place an order, you will receive an email acknowledgement. This is not order acceptance. Your order is accepted once we dispatch your products.

7. Shipping & Delivery

We offer:

• Free UK shipping over £60
• Standard delivery within 2–5 working days
• Tracking information for all orders

Shipping times may vary due to courier delays or peak seasons.

8. Returns & Refunds

Our Returns & Refund Policy applies to all purchases. Please read it here: Returns & Refund Policy

9. Intellectual Property

All text, images, graphics, and content are owned by or licensed to ITSROOP LTD. You may not reuse or copy without permission.

10. Prohibited Activities

• Using our site for unlawful purposes
• Attempting unauthorised access
• Scraping, copying, or misusing product data
• Misrepresentation of authenticity claims

11. Limitation of Liability

To the fullest extent permitted by UK law, we are not liable for:

• Loss of profits
• Indirect or consequential damages
• Courier delays

Your statutory rights remain unaffected.

12. Governing Law

These Terms & Conditions are governed by UK law. Any disputes will be handled in UK courts.

13. Contact Us

For any questions, reach us at: info@itsroop.com